Shipping Policy
Shipping Policy — Naturally Shilajit™
Last Updated: July 7, 2026
Order Processing
- Orders are typically processed and packed within 1–2 business days of confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order is dispatched, you will receive a confirmation with tracking details (where available).
Delivery Within Pakistan
- We offer free delivery all over Pakistan.
- Standard delivery time is 2–5 business days, depending on your city and courier availability.
- Cash on Delivery (COD) is available for orders within Pakistan.
International Shipping
- We ship to select international destinations, including the United States, Canada, the United Kingdom, the European Union, Gulf countries, and other regions.
- International delivery typically takes 7–15 business days, depending on destination, customs clearance, and courier service.
- International shipping charges (if any) are calculated and shown at checkout before you complete your order.
- Any customs duties, import taxes, or clearance fees charged by your country are the responsibility of the customer and are not included in our shipping charges.
Order Tracking
- Once dispatched, a tracking number will be shared via email/SMS/WhatsApp where the courier supports it.
- You can also check your order status anytime using the Track Order option on our website.
Delivery Delays
While we work with reliable courier partners, delivery times are estimates and not guaranteed. Delays may occur due to:
- Courier operational issues
- Weather conditions
- Customs processing (for international orders)
- Incorrect or incomplete address details provided at checkout
We are not liable for delays caused by circumstances beyond our control, but we will assist in tracking and resolving any delivery issues.
Incorrect Address or Failed Delivery
- Please ensure your shipping address and contact number are accurate at checkout.
- If a delivery fails due to an incorrect address or the customer being unreachable, additional re-shipping charges may apply.
- Orders returned to us due to repeated failed delivery attempts will be refunded minus original shipping and handling costs, where applicable.
Damaged or Missing Items
If your order arrives damaged, leaking, or with items missing, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or refund as per our Return & Refund Policy.
Contact Us
For any shipping-related questions, reach out to us:
Email: support@naturallyshilajit.com Website: https://naturallyshilajit.com